Program Coordinator

Position Description

Reporting to the Program Director, the Program Coordinator is the TBI-New Oasis point of contact for a specific school or group of schools, and has overall responsibility for managing the international students, school schedules and projects, events and activities, and the homestay residential program. The Program Coordinator leads after school programs (Program Coordinators with public school programs), extra-curricular activities, including implementation of curricula, logistics coordination, activities planning, school relationship management, reporting, student evaluation, academic counseling, and program administration. The Program Coordinator is responsible for managing the international students’ behavior and supporting their academic and sociocultural progress.

The Program Coordinator is also responsible for providing support and daily life advice to help international students succeed. The Program Coordinator liaises among international students, school personnel (teachers, faculty, counselors), and host families to monitor, address and help develop each international student’s academic, social, and behavioral performance inside and outside of school. The Program Coordinator is responsible for completing a Student Performance Index (SPI) to measure an international student’s progress on a regular basis. The Program Coordinator will also regularly complete check-ins, evaluations, mediation, and education for host families.

Responsibilities

After School Program (Program Coordinators with public school programs) and Extra-Curricular Activities

• In conjunction with the Program Manager, implement and monitor After-School Programs and extra-curricular event that are valuable and engaging for international students attending public and private schools.
• Assist the Program Manager with scheduling guest lecturers, setting up interviews, and onboarding support staff.
• Monitor and communicate to the Program Manager issues with international students and school personnel, and host families regarding international student performance and behavior.
• Determine and provide for the academic and residential needs of assigned student caseload.
• Track and monitor student academic and sociocultural progress and make necessary plans for tutoring, guidance or personal support if needed.
• Complete weekly/biweekly report on the international student’s overall performance using New Oasis’ Student Performance Index (SPI).

International Student Advising, Reporting and Mediation

• Coach and mentor international students on both their academic performance and sociocultural adjustment to ensure the international students are set for success in school, their homestay and in extra-curricular activities.
• Develop and implement strategies to maximize the number of international students transferring from our public to private school programs.

Homestay Residential Program

• Manage the international student’s homestay residential program staff and operations, mediating and resolving any issues in and outside of the home.
• Lead host recruitment, screening, and training initiatives in the local community.
• Monthly in-person check-ins within host family home.
• Mediate host/student communication.

• Build a network of host family referrals. Maintain a healthy relationship with recruited host families by organizing activities that keep hosts engaged and interested and ensure all staff members do the same.
• Plan and conduct student and host orientation programs, along with monthly social events, school, community events and graduation.

• Other duties as assigned